TapJot Client Care Texting
Last updated August 6, 2026
TapJot Client Care Texting is operated by Ello Media LLC, the company behind TJ OnCall and TapJot. This page describes the program so anyone can verify how our texting works before or after opting in.
What we send
Service updates and replies about your own website requests. Examples: confirming a change request was received, telling you a change is live, or asking a clarifying question about work you asked for. We do not send marketing or promotional blasts.
How you opt in
Consent is voluntary and is never a condition of purchasing or receiving any service. You opt in directly with us in one of two ways: by texting our number first with a request about your website, or by asking us in writing to receive text updates about your website work. Each opt-in is recorded with its date and method. Declining texts never affects your service.
By opting in, you agree to receive customer care text messages from Ello Media LLC (TJ OnCall / TapJot) about your own website requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
How you opt out
Reply STOP at any time and messages stop immediately. Reply HELP for help, or contact tj@tjoncall.com.
Frequency and rates
Message frequency varies with your requests. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our privacy policy at /privacy/.